Doug Shanks delves into the troubling beginnings of the Post Office Horizon scandal, which has profoundly impacted numerous lives and businesses. Drawing from the findings of an extensive investigation, Doug discusses a specific case involving a client’s mother in Ireland during the early ’90s, highlighting systemic issues that predate the broader scandal. Forced to use the faulty Riposte system, a precursor to Horizon, she faced severe financial discrepancies, leading to drastic measures.
This narrative reveals the system’s deep flaws and the immense personal toll on those involved, reflecting broader implications for small businesses and the importance of integrity within public systems. The discussion extends to the systemic failures that allowed such injustices to continue, underscoring the need for accountability and ethical governance in public institutions.
This article first featured in Eye On London, and you can read the full article on their website here.